Last updated: February 24, 2026
Introduction
HIMOON Pillows ("we," "us," or "our") operates himoonpillows.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Website.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will notify you of any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to review this Privacy Policy periodically to stay informed of updates.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Website includes:
- Log Data: Like many website operators, we collect information that your browser sends whenever you visit our Website. This may include information such as your browser type and version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
- Contact Form Data: If you use our contact form, we collect the name, email address, subject, and message you provide. This information is used solely to respond to your inquiry.
- Cookies and Usage Data: We use cookies and similar tracking technologies to track the activity on our Website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
We do not collect sensitive personal information such as financial data, government identification numbers, or health information through this Website.
How We Use Your Information
We use the information we collect in the following ways:
- To operate, maintain, and improve the functionality of our Website
- To respond to your messages, comments, or inquiries submitted through the contact form
- To monitor and analyze usage patterns and trends to improve user experience
- To comply with legal obligations and enforce our Terms and Conditions
- To detect, prevent, and address technical issues or potential security breaches
We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
Cookies
Our Website uses cookies to enhance your experience. Cookies are small data files stored on your device when you visit our Website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period or until you delete them).
We use cookies for the following purposes:
- Essential cookies: Required for the Website to function correctly, such as remembering your cookie consent preferences.
- Analytics cookies: Help us understand how visitors interact with our Website by collecting and reporting information anonymously.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Website may not function properly. You can also manage your cookie preferences through the consent banner displayed on your first visit to our Website.
Third-Party Links and Services
Our Website may contain links to third-party websites and services, including retail platforms where HIMOON products are available for purchase. This Privacy Policy does not apply to those third-party websites. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
We strongly advise you to review the Privacy Policy of every site you visit. We may also use third-party service providers to analyze Website traffic and visitor behavior. These providers may collect and process information about your visit in accordance with their own privacy policies.
Analytics
We use Google Analytics to help us understand how our Website is used. Google Analytics collects information such as how often users visit this Website, what pages they visit, and what other sites they used prior to arriving at this Website. We use this information to improve our Website. Google Analytics collects only the IP address assigned to you on the date you visit our Website, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. For more information on Google Analytics, please visit Google's Privacy Policy.
Data Security
We implement appropriate technical and organizational security measures to protect the information we collect against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, please be aware that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We limit access to your personal information to those employees, contractors, and agents who need to know that information in order to process it on our behalf. They are subject to confidentiality obligations and may face disciplinary action if they fail to meet these obligations.
Children's Privacy
Our Website is not directed to children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary action. If we discover that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers promptly.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information
- The right to opt out of certain uses of your information
- The right to data portability in certain circumstances
To exercise any of these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:
- By email: info@himoonpillows.com
- By visiting our Contact page
- By mail: 347 Tranquil Hollow Way, Asheville, NC 28801, United States
- By phone: (828) 555-0174